Joe Pine is an internationally acclaimed author, speaker, and management advisor. He is co-author of The  Experience Economy and helps businesses design experience that create economic value, foster customer loyalty, and drive growth. Joe is the co-founder of Strategic Horizons LLP. 

Laura Patterson is an entrepreneur, speaker, author, and founder of VisionEdge Marketing. She is a globally recognized expert in customer-centric growth and marketing performance management. Laura has worked with over 300 companies to embed customer-centric thinking throughout their business. Laura shares insights from her book, “Fast-Track Your Business: A Customer-Centric Approach to Accelerate Market  Growth,” emphasizing the importance of trust, keeping promises, and leveraging analytics for business growth. Tune in to learn how to create extraordinary customer experiences that foster loyalty and drive success.

Jason Freier is the Chairman and CEO of Hardball Capital, a sports-related investment company whose assets include affiliated Minor League Baseball franchises. His company has built the Fort Wayne TinCaps into one of the premier teams in Minor League Baseball and drastically improved the operations and fan experience with the Chattanooga Lookouts, Savannah Sand Gnats and the Salem Avalanche.

Sal Syed is the CEO and Co-Founder of Arccos Golf. He is a recognized top innovator in the golf industry, a scratch golfer, a club champion and has notched six holes-in-one.

John Roussel is the Chairman of the Board, Ferraro Foods. He has led high-performance organizations across foodservice distribution, manufacturing, and consumer packaged goods.

Dan Starr, CEO of Do it Best, has been with the company for over 20 years. Throughout his tenure, Dan has played a key role in driving growth while upholding a strong culture centered on employee care and serving others.

Ken Schmidt is the former director of communications at Harley-Davidson, an author and keynote speaker. He is widely known and respected as one of the business world’s most outspoken, provocative, and entertaining thought leaders on competition, brand management, positioning, reputation management, human behavior, and loyalty.

Dr. Rebecca Homkes is a high-growth strategy expert, bestselling author and lecturer. She shares how uncertainty in business can be a catalyst for growth if its approached with the right mindset and strategies..

Ron Baker is the author of seven bestselling books, founder of VeraSage, and host of The Soul of Enterprise: Business in the Knowledge Economy. He shares insights on the evolution of the customer experience and personal transformations.

David Mandell is the co-founder and CEO of Whiskey House of Kentucky, the most advanced whiskey distillery in the U.S. We discuss his amazing professional journey and the importance of company culture and teamwork in achieving success.

Betsy Pepine is a best-selling author, speaker and serial entrepreneur in real estate. Her book, Breaking Boxes: Dismantling the Metaphorical Boxes that Bind Us is an Amazon bestseller. We discuss the importance of setting a workplace culture that encourages the professional and personal success of your employees

Jonathan Stark is a consultant, expert sales pro, author, speaker, and host of the Ditching Hourly podcast. We discuss the concept of value-based pricing as a means to increase profitability while avoiding the pitfalls of hourly billing.

Ranaan Meyer is a Grammy and Emmy award winning musician. He discusses his journey in music, including his involvement with the Honeywell Arts Academy. Ranaan shares the story of how Time for Three, his band, was formed through jamming and embracing mistakes.

Kurt Breischaft, the President of SDI LaFarga COPPERWORKS, joins us for a great conversation about having the courage to stand out in a commodity industry and the importance of having an inspired team.

Cliff Goldmacher is a Grammy Award-winning songwriter and musician, author, and educator. In this episode, he shares his process of using songwriting as a tool for innovation and team building, allowing participants to think differently and communicate effectively.

Jonathan Randall is the President of Mack Trucks and discusses this iconic vehicle brand. He shares how Mack Trucks has built a loyal customer base and reached number one in the premium truck category.

Derek Jenkins, a renowned automotive designer and Senior Vice President of Design and Brand at Lucid Motors shares the importance of creating designs that evoke emotion in order to differentiate and connect with customers.

Ryan Rockafellow, CEO of Engineered Transportation International, shares his journey in the trucking sector, the challenges faced during the merger of Heil Trailer and Polar Tank Trailer, and the strategies employed to keep customer needs at the forefront.

Matt Labov is a leading publicist in the entertainment industry, representing some of the biggest name actors. He brings unique insights on succeeding in a tough industry.

Jason Lippert, CEO of Lippert Components, shares how he differentiates his billion-dollar company with a strong culture and consistent values and leadership.